At HSW International Pvt Ltd., we value customer satisfaction. Our Refund and Return Policy outlines the conditions under which products can be returned or refunded.
You may request a return within 7 days of receiving your product, provided:
We do not accept returns for:
If your return is approved, we will initiate a refund to your original method of payment within 7-10 business days after inspection. You will receive an email confirmation once your refund is processed.
Return shipping costs are the responsibility of the customer unless the product was defective or delivered in error. We recommend using a trackable shipping service.
Orders can be canceled before shipment. Once dispatched, cancellation is not possible and the standard return process must be followed.
For return requests or refund-related inquiries, please reach out to our support team:
Email: info@highseasworldwide.com
Address: Plot No. A1-A2, Ichhapore Textile, Beside Sayan Textile Park, Adajan-Hazira Road, Ichhapore, Surat 394510, Gujarat, India.