• Address

    A1-A2, Ichhapore Textile, Beside Sayan Textile Park, Adajan-Hazira Road, Ichhapore, Surat 394510, Gujarat, India.

  • Phone

    18008893355,

    7240040023

  • Social

Refund & Return Policy

At HSW International Pvt Ltd., we value customer satisfaction. Our Refund and Return Policy outlines the conditions under which products can be returned or refunded.

1. Eligibility for Returns

You may request a return within 7 days of receiving your product, provided:

  • The product is unused and in its original packaging
  • All tags, accessories, manuals, and invoices are intact
  • There is a valid reason such as manufacturing defect, wrong item received, or product damage during shipping

2. Non-Returnable Items

We do not accept returns for:

  • Customized or made-to-order products
  • Products damaged due to misuse or improper handling
  • Digital or downloadable items

3. Refund Process

If your return is approved, we will initiate a refund to your original method of payment within 7-10 business days after inspection. You will receive an email confirmation once your refund is processed.

4. Return Shipping

Return shipping costs are the responsibility of the customer unless the product was defective or delivered in error. We recommend using a trackable shipping service.

5. Cancellation Policy

Orders can be canceled before shipment. Once dispatched, cancellation is not possible and the standard return process must be followed.

6. Contact Us

For return requests or refund-related inquiries, please reach out to our support team:

Email: info@highseasworldwide.com
Address: Plot No. A1-A2, Ichhapore Textile, Beside Sayan Textile Park, Adajan-Hazira Road, Ichhapore, Surat 394510, Gujarat, India.