• Address

    A1-A2, Ichhapore Textile, Beside Sayan Textile Park, Adajan-Hazira Road, Ichhapore, Surat 394510, Gujarat, India.

  • Phone

    18008893355,

    7240040023

  • Social
Get in Touch Get in Touch
  • Address

    A1-A2, Ichhapore Textile, Beside Sayan Textile Park, Adajan-Hazira Road, Ichhapore, Surat 394510, Gujarat, India.

  • Phone

    18008893355,

    7240040023

  • Social

Shipping & Delivery Policy

At HSW International Pvt Ltd., we aim to ensure timely and reliable delivery of all products ordered through our website. This policy outlines the terms and conditions related to shipping and delivery.

1. Shipping Locations

We deliver across India and to select international destinations. For international shipping, please check availability at checkout or contact our support team before placing your order.

2. Shipping Charges

Shipping charges, if applicable, will be calculated based on the weight, size of the product, and destination. The final shipping cost will be displayed at checkout before the order is confirmed.

3. Order Processing Time

Orders are typically processed within 2 to 5 business days (excluding Sundays and public holidays) after receiving full payment. Custom or bulk orders may require additional processing time, which will be communicated via email.

4. Delivery Time

Delivery timelines vary based on the shipping location:

  • Domestic (India): 5–10 business days
  • International: 10–20 business days (depending on the country)

Delays may occur due to unforeseen circumstances such as weather, customs clearance, or courier issues. We are not liable for delays caused by third-party logistics partners.

5. Shipment Tracking

Once your order has been dispatched, a tracking number will be shared via email or SMS. You can use this to track your shipment through the respective courier’s website.

6. Delivery Confirmation

Delivery will be made to the address provided at the time of placing the order. Please ensure that the contact number and address are accurate. We are not responsible for undelivered packages due to incorrect address details.

7. Damaged or Missing Items

If your order is damaged in transit or an item is missing, please notify us within 48 hours of delivery. We will initiate an investigation and offer a replacement or refund as appropriate.

8. International Shipping Considerations

For international orders, the customer is responsible for any customs duties, taxes, or import charges that may apply based on the destination country’s laws.

9. Contact Us

If you have any questions or concerns regarding shipping or delivery, feel free to contact us at:

Email: info@highseasworldwide.com
Address: Plot No. A1-A2, Ichhapore Textile, Beside Sayan Textile Park, Adajan-Hazira Road, Ichhapore, Surat 394510, Gujarat, India.